STORY mfg., is committed to protecting the privacy of our site visitors and customers. We do not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we only have your expressed permission to do so.

 

YOUR PERSONAL INFORMATION

We do not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the STORY mfg. website.


By registering an account with us, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debitcard billing address(es) to process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service Provider's systems.
We may also obtain information as a result of authentication or identity checks. We recommend your telephone number during the checkout process. This number may be given to our courier for delivery services. These details allow us to process your order and track your order in the event of a shipping delay.

 

COOKIES

This Site uses cookies—small information files that are sent to your computer, mobile or other device when you visit a website and will recognise your device upon future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you in an efficient site experience as well as ensuring that adverts or offers you see online are more relevant to you. These “cookies” can be divided into 4 types each of which we've outlined below:

1: Functionality Cookies

These cookies are necessary in order to enable our Site to provide services such as remembering your shopping cart items.

2: Performance Cookies

This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

3: Preference Cookies

When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.

4: Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers. You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings. 

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

SAFEGUARDING YOUR INFORMATION

We commit to maintaining the appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us, to protect it from unauthorised use. Also, we will take the necessary steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.