Customer Service

If you have any questions or queries about products we'd love to hear from you. All emails are ready and answered by us (usually Saeed) so before you pop us an email please check the FAQ and links below.

Frequently Asked Questions

How do I wash my stuff?

We generally recommend hand wash at 30 degrees with a pH neutral soap and air drying to get best results. For more info on why see here.

I'd like to work with you, do you have any internships/job opporunties?

Afraid not!

I'm a student and I'd like to ask you some questions, can I email them over?

We aren't able to help on a 1:1 basis but you can almost certainly find out all the info you need by looking through our blog and checking out our Podcast. If you'd like to submit a question to be answered on the podcast which hasn't been addressed before you can do so here.

Do you have a press contact?

Sure! Email Kristin kw@storymfg.com

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